Please take a moment to read through the following information.
Office Hours: 7:30am – 4:00pm, Monday-Friday. Closed on major holidays.
Office Location: 108 E Franklin St., Circleville, OH 43113
We offer several methods of making payment…
There is an afterhours drop box, which is located to the right of our office door.
You may pay by postal mail or in person at our office location.
You can pay by cash, check, money order, or credit/debit card in office.
We can set your account up with automatic bank payments, free of charge, which are drafted the day before the bill due date.
For your convivence, we offer phone and online payments, which are supported by a third party. There is a convenience fee of $3.90 for phone payments (740-477-8255 option 1) or $2.95 for payments using our City of Circleville website).
All water/sewer bills are due on the 20th of each month. If the 20th falls on a Saturday, the bills will be due on the 19th. If the 20th falls on a Sunday, the bills will be due on the 21st. If the payment is not received by the due date a 10% late fee is added to the account.
Any property, which is unpaid on the disconnection processing day, regardless if a tag has been delivered or of if the property is shut off or not, is subject to a $25 service charge. The disconnection process begins on the 2nd Friday of each month; the final date to pay is always the Thursday prior.
If water is disconnected for nonpayment, it will not be restored until the full past due amount and the $25 service charge is paid. Upon payment, water services will not be restored until the following business day. If you wish to have water services restored the same day, you must pay the full past due, the $25 fee, and the current bill so you’re your account reflects a zero balance.