PAY UTILITIES BILL ONLINE
This date does not apply to past due balances.
The names on this contract must match those on the closing papers/property deed.
The City of Circleville, Department of Utilities’, has a standard procedure for the closing of accounts, after your tenant has moved from your property. Our procedure is to disconnect the water (where we are able to), when we are notified that a tenant has moved. The water will remain off, until you advise the Utilities Office that you would like it turned on or until the next tenant signs up for water services. There is no charge for this service; however, we do ask for a 24-hour notice of the water reconnection need.
If you would rather the water service always remain on between tenants, you may do so, however we will need this request in writing. We will then make the notation on the service address, and the water will remain on, between tenants. You may make notation on the bottom of this letter and return it to our office. Or you may provide us with a paper, with your signature and a listing of the properties which you own, letting us know that you would like to have the water left on.
We offer several methods of making payment…
There is an afterhours drop box, which is located to the right of our office door.
You may pay by postal mail or in person at our office location.
You can pay by cash, check, money order, or credit/debit card in office.
We can set your account up with automatic bank payments, free of charge, which are drafted the day before the bill due date.
For your convivence, we offer phone and online payments, which are supported by a third party. There is a convenience fee of $3.90 for phone payments (740-477-8255 option 1) or $2.95 for payments using our City of Circleville website).
All water/sewer bills are due on the 20th of each month. If the 20th falls on a Saturday, the bills will be due on the 19th. If the 20th falls on a Sunday, the bills will be due on the 21st. If the payment is not received by the due date a 10% late fee is added to the account.
Any property, which is unpaid on the disconnection processing day, regardless if a tag has been delivered or of if the property is shut off or not, is subject to a $25 service charge. The disconnection process begins on the 2nd Friday of each month; the final date to pay is always the Thursday prior.
If water is disconnected for nonpayment, it will not be restored until the full past due amount and the $25 service charge is paid. Upon payment, water services will not be restored until the following business day. If you wish to have water services restored the same day, you must pay the full past due, the $25 fee, and the current bill so you’re your account reflects a zero balance.
Email Utilities Account Clerks
Email Utilities Department