UTILITIES WATER ADVISOR 2.0; WATER METER MONITORING

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WATER METER MONITORING FOR CUSTOMERS

The City of Circleville, Department of Utilities, is excited to announce the successful implementation of our new, state-of-the-art meter reading system. This advanced technology is designed to enhance your customer service experience, empower you to better manage your water consumption, and proactively identify potential leaks. The new system is an important step forward in our commitment to providing innovative solutions for our customers, and we’re confident it will make a positive impact on your experience with our department.

With My Water Advisor 2.0, you can conveniently access your account in real-time from any web-ready device, including computers, laptops, tablets, or smartphones. This user-friendly platform offers a range of benefits, including:

  • * Create Monthly Water Budgets
  • * Conserve Water Proactively
  • * Address High Consumption in Real-Time
  • * Receive Timely Leak Notifications

As a valued customer, you can now monitor your water meter and see the same information that our Utilities Office sees, with hourly meter readings that allow you to track your water usage in real-time. This enables you to easily detect unusual activity, such as usage during periods when you’re away or asleep, higher-than-usual consumption patterns, or potential leaks. You can also set customizable alerts to receive notifications via email or text when your usage exceeds typical patterns or a leak is detected, giving you peace of mind especially when you’re on vacation or your home is temporarily vacant.

You can easily access your water meter data on a variety of devices, including computers, laptops, tablets, and smartphones, and our My Water Advisor 2.0 cellular app is also available for download on Apple iOS and Android devices, allowing you to stay connected and monitor your water usage on-the-go.

Register Here

To register, please use the “Sign up with account number” method. When prompted to enter your Full Name, please ensure it matches exactly as it appears on your invoice, typically starting with your last name. This will help us verify your account and ensure a smooth registration process.

CONTACT US

 
  • 108 E. Franklin St,
  • Circleville, OH 43113
  • Monday – Friday
  • 8:00 a.m. – 4:00 p.m.